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Rowe Ford Discovers Convenience in Auto Dispatch

Is your dealership struggling with assigning the right service technicians for the overwhelming number of repair orders you have? Auto/Mate’s auto dispatch system entirely eliminates that issue.

Our auto dispatch solution allows skill codes to be assigned to each technician and for those technicians to be paired with repairs that match their knowhow.

This case study highlights common issues many dealerships struggle with including:

  • Assigning techs work they’re not qualified to perform

  • The need to increase productivity in the service lane

  • Lack of control from the service manager

Read the Success Story

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