Scott Volkswagen’s general manager Brad Scott decided to switch DMS providers as a result of poor customer service and hidden fees attached to their monthly bill. He heard about Auto/Mate from another dealer and made the switch after realizing the value of the software and positive reputation.

“Since 2006, we have saved more than $75,000 per year, which adds up to over half a million dollars. I had also been told — and it has been proven to me — the customer service is excellent.”

In this case study, Scott discusses how Auto/Mate’s DMS:

• Helped the dealership correctly bill out nearly 100 percent of special order parts

• Saved him more than $500,000 since switching

• Streamlined processes through simple and intuitive software