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ALBANY, NY (October 27, 2014) – Auto/Mate Dealership Systems (https://automate.com) announced the successful completion of its first annual User Summit for auto dealers. Dealers and managers from around the country attended the summit on September 19th in Albany, NY. The User Summit was designed for Auto/Mate’s dealer clients to learn the newest features of Auto/Mate’s dealership management system (DMS), as well as best practices for implementing new technologies into dealership processes. Additionally, attendees enjoyed networking with peers and fellow Auto/Mate users.
“It was really nice to have so many of our customers in one place and to get their feedback and input on various aspects of our software,” said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. “The Town Hall meeting that we hosted was very informative and we came away with a greater understanding of our clients’ needs than we could get in any other way.”
The two most popular sessions were the ‘New Feature Announcements’ which gave an overview of the new desking, dispatch, Open/Mate integrations, data security features and more; and the ‘Rockin 101′ features overview.
“I was very happy to see the new improvements with accounting and payroll…I found the whole seminar to be very informative and I was excited to hear about the new improvements. I am glad I went and appreciate all the hard work everyone put into it,” said Melissa LeVasseur, Controller with Don Reid Ford in Maitland, FL.
“It was worth the trip from Ashland, Ohio! It’s obvious that Auto/Mate is working for their dealers…and their dealers’ workflow and efficiency in mind. It was nice to hear what’s coming in the near future and to talk with other dealers about their use of Auto/Mate, and to talk directly with Auto/Mate staff. Finally I can put faces to the voices I’ve talked with on the phone. Thanks for this opportunity,” said Mark Everly, Controller with the Donley Auto Group in Ashland, OH.
Sponsors of Auto/Mate’s User Summit included 700 Credit, DealerSocket, Total Customer Connect, MOC1, OneView, Great America, Inland Associates, TimeHighway, Route One, ELeadOne, DealerBaby and Business Partners Forms & Systems.
For more information on attending or sponsoring the User Summit in 2015, contact Jessica Joralemon, Manager of Events & Marketing Communications, with Auto/Mate at 518-371–4331.
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature–rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS for Customer Satisfaction” in 2012 and 2013 in the annual Driving Sales Dealer Satisfaction Awards.
This is a testament to the more than 900 years of Auto/Mate’s employees combined experience working in franchised auto dealership — the foundation of its “Designed By Car People For Car People™” slogan. Auto/Mate is committed to winning their customer’s business each and every month, which is why they require no long-term contracts, free software upgrades for life and free training for life. For more information visit them online at www.automate.com, follow them on Twitter @AutoMateDMS and subscribe to their blog at https://automate.com/blog/.