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Real-time data delivery improves customer service & retention opportunities for auto dealers
ALBANY, N.Y. – February 23rd, 2015 – Auto/Mate Dealership Systems (https://automate.com) today announced it has integrated its dealership management solution (DMS) with VinSolutions’ (www.vinsolutions.com) all-in-one management, sales and service marketing solutions platform. Auto dealers using both systems can now enjoy the benefits of real-time data updates, including increased productivity, improved customer service and more customer retention opportunities.
“Our Open/Mate program provides vendors like VinSolutions with a low-cost, easy integration process,” said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. “The result is increased utility of both systems by dealer employees, a necessary pre-cursor to maximizing the efficiency of any technology.”
VinSolutions’ CRM, websites, marketing, inventory management, desking and service solutions span the scope of dealership operations. With its cloud-based system, dealer employees can access information anywhere an Internet connection is available, including mobile devices.
“We are extremely excited about this industry-leading integration; customers have been asking about this for years,” said Sean Stapleton, VP of Sales and Marketing at VinSolutions. “The ability to integrate our platform with a dealer’s DMS is critical for improved sales efficiency and decision-making. Having real-time access to customer, vehicle and deal information empowers dealership employees to better serve their customers and manage opportunities through the complete lifecycle of ownership.”
Auto/Mate is the leading DMS provider in customer satisfaction. The Automotive Management Productivity Suite (AMPS) is a comprehensive DMS solution in use by more than 1,100 dealerships nationwide. Auto/Mate’s user-friendly design and best-in-breed customer service makes a dealer’s information easy to access for better management and reporting. In the past year Auto/Mate has developed many advanced features for AMPS, including desking, mobile F&I menus, mobile service menus with integrated multi-point inspection, online service scheduling, auto dispatch, a streamlined payroll and accounting system and more.
For more information visit https://automate.com.
VinSolutions helps make every customer connection count by providing individual dealers and dealer groups with sophisticated, yet easy-to-use software solutions that span the scope of dealership operations. With its cloud-based system, VinSolutions’ all-in-one internal management, sales and service marketing solutions platform is accessible from anywhere an Internet connection is available, including mobile devices.
VinSolutions has been named to the Inc. 5000 every year since 2011 and has received numerous industry awards for its innovative products. VinSolutions is OEM certified by every major manufacturer and is ADP, Reynolds & Reynolds and Dealertrack DMS certified. Founded in 2006 and headquartered in Mission, Kansas, VinSolutions is wholly owned by Cox Automotive. Additionally, Cox Automotive also owns Manheim Auctions, AutoTrader.com, Kelley Blue Book, vAuto, Haystak® Digital Marketing, Xtime and HomeNet Automotive. Cox Automotive is a subsidiary of Cox Enterprises. Visit VinSolutions online at vinsolutions.com.
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate has received the DrivingSales Dealer Satisfaction Award in 2012, 2013, and 2014.
Auto/Mate’s employees have more than 940 years of combined experience working in franchised auto dealerships, the foundation of its “Designed By Car People For Car PeopleTM” slogan. Auto/Mate is committed to winning its customers’ business each and every month with no long-term contracts and free software upgrades. For more information follow us on Twitter @AutoMateDMS and subscribe to our blog at https://automate.com/blog/.