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ALBANY, NY (January 12, 2015) – Auto/Mate Dealership Systems (https://automate.com) today introduced Rev/Mate, an online service scheduling and menu building solution for auto dealers. Rev/Mate will be rolled out in the Automotive Productivity Management Suite (AMPS) Fixed Ops/Mate module in 2015. Rev/Mate is designed for service departments to maximize customer pay revenue while creating a quality customer relations service experience.
“Rev/Mate puts knowledge and power into the hands of the customer, giving them a better experience and allowing them to make informed decisions,” said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. “In turn, this increases customer retention rates and dealership profitability.”
Rev/Mate scheduling software offers service departments a dealer-branded solution that enables customers to schedule appointments at their convenience. Additionally, customers can view their vehicle history, request a specific service advisor and request transportation, if needed. Appointment confirmations and reminders are delivered via e-mail and texts. Real-time updates appear in the service appointment module within AMPS, so service employees can easily convert appointments into ROs with a click of a button.
Rev/Mate includes a menu building solution that creates trust and confidence with VIN-specific factory recommended services. Additionally, dealers can create and customize their own recommended maintenance and repair menus for the customer to choose from. The menu builder presents good/better/best recommendations with transparent pricing, communicates with parts for efficiency inventory pulls and includes service advisor notes on specific service recommendations for improved customer consultations.
Additionally, Rev/Mate provides detailed measurement reports and reliable information for managing service capacity. It supports and is scalable to all dealer sizes, from single stores to large auto groups.
Auto/Mate’s AMPS’s service suite provides dealers with a comprehensive DMS solution for their service and parts departments. The suite offers advanced auto dispatch, electronic RO and mobile lane check-in capabilities, as well as productivity boosting and reporting features that increase service department profitability.
For more information visit Auto/Mate at Booth #3310N at the NADA Convention & Expo, January 24th-26th. Make an appointment at www.automate.com or call 877-340-2677.
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature–rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS for Customer Satisfaction” in 2012 and 2013 in the annual Driving Sales Dealer Satisfaction Awards.
This is a testament to the more than 900 years of Auto/Mate’s employees combined experience working in franchised auto dealership — the foundation of its “Designed By Car People For Car People™” slogan. Auto/Mate is committed to winning their customer’s business each and every month, which is why they require no long-term contracts, free software upgrades for life and free training for life. For more information visit them online at www.automate.com, follow them on Twitter @AutoMateDMS and subscribe to their blog at https://automate.com/blog/.