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In case you missed it, here’s the latest news from Auto/Mate!





How Important are Pay Plans?

In this video interview, Dave Druzynski explains why traditional, commission-based pay plans might not motivate all employees, and shares alternative approaches that most employees prefer.






Car Biz Today, December 2018

Digital Deals: Coming to a Dealership Near You

Within the next two years, most dealerships will use digital deal jackets to allow customers to e-sign forms either at the dealership or remotely. If state laws allow you to switch to digital deals now, there’s no reason to wait. In this article, Auto/Mate’s Chief Customer Officer Steve Zadoorian explains the benefits.





Fixed Ops Magazine, November/December 2018

Employee Retention is Key to Service Profits

Many dealers are grappling with high employee turnover and customer retention. If you fix one—employee turnover—customer retention will improve. In this article, Mike Esposito explains the correlation between happy employees and higher profits, and shares tips for improving workplace culture in the fixed ops department.







You May Ask Yourself, How Did We Get Here?

National Sales Manager Alan Heaton discusses the “technology monopoly” in retail automotive and explains how things are different in other industries.






ENYCAR Holiday Party
Saratoga National Golf Club, Saratoga Springs, NY, Dec 6


Auto/Mate Holiday Party
Riverstone Manor, Dec 8


GLVADA Holiday Party
Historic Hotel Bethlehem, Bethlehem, PA, Dec 12


Automotive News PowerTRAINING Webinar
Is It Time for a Technology Change at Your Dealership?
Presented by Melissa Maldonado, Dec. 18 at 2PM EST

To watch the replay, click on the title!

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