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With a staggering overall turnover rate of 67 percent in dealerships and an average employee tenure of just two and a half years, consider your dealership’s approach to train new employees. What is your DMS doing to help? If they’re offering subpar web training or courses on their learning management system, they’re only adding to your problem.
Your DMS should provide your employees learning paths tailored to each job role. This ensures a smooth onboarding process and gives the DMS expert at your dealership a little down time from coaching rookie employees.
This white paper, 6 Red Flags Signaling It’s Time for a New DMS, explores this and other critical pain points in dealerships, including:
After reading, you’ll be able to thoroughly evaluate the relationship between your dealership and DMS vendor, and know where that relationship is falling short.