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Your monthly roundup of the latest and greatest happenings from Auto/Mate and DealerSocket.
How to Keep Remote Customers Engaged
F&I Showroom Magazine
One of the biggest challenges for sales and F&I professionals when working remote deals is keeping customers engaged. In this article, Auto/Mate’s Anna Puzier shares tips for keeping remote customers captive through the entire purchasing process.
Show Them the Light or Show Them the Door
Dealer Magazine
Most managers don’t want to fire their employees, but there comes a time when it’s the best option for the business and for remaining team members. In this article, Dave Druzynski addresses the sensitive issue of when it’s time to part ways.
Car Dealership Service Customers Responsive to Texting
Ward’s Auto
Service departments should leverage texting to stay in touch with customers, says Auto/Mate’s Tracey Van Allen. In this article summary from a recent Ward’s Auto webinar, Van Allen discusses how service departments benefit from texting.
Our Virtual User Summit Series is Underway!
It’s not too late to participate in our Virtual User Summit series, with sessions scheduled through Wednesday, Nov 11. Learn about our new enhancements, tips and tricks from peers and join our meet and greets with the Auto/Mate and DealerSocket team. Click here to learn more and register.
Simple Strategies for Attracting and Retaining Fixed Ops Customers
Join Mike Mallery, a Product Knowledge Expert with Auto/Mate by DealerSocket, as he discusses methods for filling up your service lane. In his 15 years of automotive experience, Mike has helped countless dealerships evaluate and optimize their processes to drive bottom line results. This webinar event took place Oct 28, but you can register to watch the replay!
10/8: DealerSocket Selects TradePending’s SNAP API for Real-Time Trade-In Valuations
10/8: Foureyes Joins DealerSocket Certified Partners Program