Freedom Kia of West Virginia faced a challenge most dealers faced during the peak pandemic months: providing a safe, convenient, and quick car-buying experience.

The Auto/Mate customer of more than 10 years turned to the DMS for a solution. In May 2020, the DMS released Remote eDEAL™, a component of its eDEAL Signature Capture feature allowing for remote signing ceremonies. The solution meant dealers could sell vehicles without their clients even stepping foot into the dealership.

In this case study, you’ll learn how eDEAL has helped Freedom Kia and other Auto/Mate customers close more than 12,000 deals remotely since its launch.