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Publications

AutoSuccess Dealer Service

Building a Customer Centric Service Department

When you want to increase fixed ops revenue, it’s easy to focus on the results that you want, instead of on the results that the customer wants. But in today’s customer-centric world, focusing on the customer should always be your top priority. In this article Ken Rock shares best practices for building a customer-centric service business.

Events

DrivingSales Webinar

Transform Your Workplace Culture with Servant Leadership by Melissa Maldonado

To watch the replay  Register Here

CADA Annual Convention and Golf Event

The Broadmoor, Colorado Springs, CO, Sept 4- Sept. 7, 2019

MADA Membership Golf Tourney

Martindale Country Club, Auburn, ME, Sept. 5, 2019

NHADA Rive for a Tech Golf Tournament

Pease Golf Course, Portsmouth, NH, Sept. 13, 2019

MADA Golf Outing & Crab Feast

Queenstown Harbor Golf, Queenstown, MD, Sept. 17, 2019

VADA Annual Meeting

Capitol Plaza, Montpelier, VT, Sept. 26, 2019

CARA Membership Appreciation Eve

Glastonbury Boat House, Glastonbury, CT, Sept. 26, 2019

Press Releases

9/9: Auto/Mate Integrates DMS with Text2Drive Text Messaging Platform