Ready to optimize your dealership’s service department? Call your customer success manager at 877.879.1477 to take advantage of this limited-time offer!

Mobile Service Consultant takes your service advisors out to the service lane to greet customers. With a tablet in hand, advisors can VIN scan and acquire all customer information including the electronic MPI form, quick operations list, OEM information and previously recommended service and estimates. Customers can quickly verify the work they’re coming in for by signing on the tablet and receive an email copy of their repair order.

• Fix cars faster
• Streamlined workflow
• Improve MPIs and upsell
• Less paper

Dispatching the right job to the right technician at the right time helps increase efficiency and improve the overall repair process, ultimately resulting in more profit. By giving your technicians access to the tech console, they spend less time looking for work and dealing with paper processes. View vehicle history, OEM information, MPI, requested parts and any notes all in one central location.

• Distribute work better
• Reduce tech downtime
• Improve communication

Texting, Auto/Mate’s brand-new feature, allows you to communicate with customers right from the DMS. With texting being the preferred method of communication for most customers, your dealership can effectively and quickly notify customers of any service reminders or updates.

• No more phone tag
• Speed up approvals
• Join the 21st century and improve customer experience